As the Access Coordinator, Yessenia is responsible for handling the Nebraska Immigration Legal Assistance Hotline (NILAH). NILAH is a high-volume centralized immigration hotline where individuals can apply for non-profit immigration legal assistance from ILC and collaborating non-profit immigration legal service providers (ILSPs).
Yessenia makes decisions regarding NILAH applicants’ eligibility for services and forms of immigration relief and remains cool and collected, even under pressure, and is a calming presence to NILAH callers and team members alike.
She earned a Bachelor of Arts in Latino/Latin American Studies from the University of Nebraska at Omaha, an Associate of Arts in General Studies from Iowa Western Community College and is fluent in English and Spanish.